Basic Conversations (FALL)
Purpose
The purpose of the Basic Conversations module is for UW LEND Trainees to develop effective approaches to communicating with families
Learning Objectives
As a result of completing this module, trainees will be able to:
- Identify crucial underlying values of conversations that support partnership and family-centered care
- Establish rapport with families
- Use strategies for sharing information about hearing and the impact of hearing loss
Preparation
- IHDD Conversation Guidelines
- CDC Checklist for Counseling Families of DHH Children
- ASHA Counseling Guidelines
- EHDI Notebook: Family Counseling
Advanced Conversations
Purpose
The purpose of the Advanced Conversations module is for LEND Trainees to understand effective approaches for partnering in decision-making and exploring families’ interest in acknowledging and addressing the impact of hearing loss and developing family goals and next steps to address communication and learning.
Learning Objectives
As a result of completing this module, trainees will be able to:
- Develop listening and asking skills
- Explore family goals related to communication, access, and learning
- Discuss treatment options in relation to family goals
Preparation
- Patient Communication
- What Great Listeners Actually Do
- Using Motivational Interviewing techniques
- Communication concepts examples
- Sharing news video examples
- Shared decision making examples
- Addressing Barriers video examples
Using Plain Language in Communication with Families
Preparation
